Helpdesk

If you are having IT problems accessing the college IT network on a college PC or your own device, Office 365 to access emails and school work or problems with a PC in the LRC, please complete the following form to submit a support request to the Synergy IT Service Desk. Any information entered will be used solely by Synergy to help verify your identity and to diagnose and resolve your issue.

Your name:

Your college email address:

Your contact email address (if different):

Your date of birth:

Type of device you're using:

College or personal device (If college device, please supply device name *):

Software being used (if applicable) eg. Browser:

Description of the problem eg. "Your account or password is incorrect":
Please give as much information as possible about the problem you are having

We will send you an email requesting further information, suggesting a possible resolution or to arrange a technician to visit you.

*A college device name can be found in the top right corner of the lock screen/desktop, or by typing .\ in the username field on the sign on screen and the device name will appear in the "Sign in to:" field below.

Synergy IT Support Dept.